How we work

Numbers first, decisions second.

We work in three steps. Each has a concrete deliverable and you can stop after any of them.

Three steps

Assessment
What we do
We talk to management, front office, revenue and administration. We review where each figure comes from, how billing and collection work, and how rates are set.
What you get
A report on the current situation with 3 to 5 priorities, presented in a session with management or ownership.
Timeline
2 weeks
Plan
What we do
We put the priorities into a 12-month calendar. Each one has its timeline, estimated cost, expected impact and owner.
What you get
A plan you can carry out with your team, with your current providers or with us.
Timeline
Included in the assessment
Implementation and support
What we do
We build the dashboard, fix the billing, launch the automations and review the numbers and revenue with you every month.
What you get
Tools running on your real data and a team that knows how to use them, without creating an in-house department.
Timeline
Per project or monthly service

What you can expect

Closed scope

Before we start we put in writing what the work includes and what it does not. If something new comes up, we discuss and quote it separately.

Free first session

We start with a 30-minute session, free and with no commitment. If we cannot help, we tell you.

Independent of your PMS

We do not resell PMSs, channel managers or revenue tools. We work with the ones you have and, if one needs replacing, we help you choose.

Your data stays yours

Dashboards and automations live in your accounts and are documented, so your team can carry on without us.

Start with the data assessment.

A report on your data, billing and revenue, with 3 to 5 priorities and a 12-month plan.

Timeline: 2 weeks
First session: 30 min; Free, no commitment

GuaranteeIf the report does not give you at least three actionable priorities, we do not charge for it.

Book a free 30-min session

30 minutes by video call. No cost, no commitment. We look at your hotel's situation, answer your questions and tell you honestly whether the assessment makes sense for you.

Or request the assessment directly

Or email us at hello@kybernesgroup.com