Your hotel's data, finally in order
We bring together what your PMS, channel manager, POS and accounts are telling you, review your billing, improve revenue and automate repetitive work with AI. In two weeks you know where the margin is and where to start.
We only work with hotels. We talk occupancy, ADR and channel commissions from the first meeting, and before we start you know what you get and how long it takes.
- Orientation session, free of charge
- 30 min
- Data assessment timeline
- 2 wks
- Actionable priorities in the report
- 3–5
- Service lines
- 4
Closed-scope services
Start with a free 30-minute session: we look at your hotel's situation and tell you which service fits. Each one has its scope and timeline agreed in writing.
Data and reporting
Hotel data assessment
Timeline: 2 weeks
GuaranteeIf the report does not give you at least three actionable priorities, we do not charge for it.
Book a free 30-min session- For whom
- Hotel directors and owners who want to know what their numbers are really saying and where to start improving.
- What you get
- A report on your data, billing and revenue, with 3 to 5 priorities and a 12-month plan.
- Includes
- Interviews with management and staff, a map of systems and data sources (PMS, channel manager, POS, accounts), an indicator review, final report and presentation session.
- Excludes
- Implementing solutions or buying software.
- For whom
- Hotels and groups with information spread across several systems and no daily view of the business.
- What you get
- A self-updating dashboard with occupancy, ADR, RevPAR, revenue by department and costs, plus a monthly report for ownership.
- Includes
- Connection to your data sources, indicator definitions, a management dashboard, an automatic monthly report and a training session.
- Excludes
- Changes to the PMS or building a multi-hotel data warehouse.
- For whom
- Hotels whose month-end does not reconcile, with outstanding payments from agencies or OTAs, or a feeling that revenue is leaking.
- What you get
- A report on the revenue leaks found, their estimated value and the controls to close them.
- Includes
- Review of PMS billing against the accounts, OTA and agency commissions, outstanding payments and debt ageing, and a proposal for reconciliations and controls.
- Excludes
- Bookkeeping, tax advice or debt recovery.
- For whom
- Hotels that set rates without a clear strategy or suspect distribution is taking too much margin.
- What you get
- An assessment of pricing, channels and forecast with prioritised recommendations and pricing rules ready to apply.
- Includes
- Analysis of booking history, ADR and occupancy by segment, channel mix and cost, rate structure, competitive positioning and a presentation session.
- Excludes
- Day-to-day pricing, offered as a monthly service.
- For whom
- Independent hotels and small groups without an in-house revenue manager.
- What you get
- A dedicated revenue manager who reviews rates, pickup and forecast with you every week.
- Includes
- Weekly revenue meeting, rate and restriction adjustments, pickup and forecast tracking, and a monthly results report.
- Excludes
- RMS or channel manager licences.
- For whom
- Hotels with manual tasks repeated every day in front office, reservations or administration.
- What you get
- One process automated end to end, running on your systems, with a person reviewing what matters.
- Includes
- Choosing the process with the biggest saving, designing and launching the automation, testing with real cases, documentation and team training.
- Excludes
- Changes to the PMS or third-party tool licences.
Service lines
Data and reporting
Bring PMS, channel manager, POS and accounts together in a dashboard management uses every day.
See the line
Billing and control
Every stay billed correctly, collected on time and reconciled with the accounts.
See the line
Revenue management
Sell every room at the right price, through the channel that leaves the most margin.
See the line
AI automation
Take repetitive tasks off your team so they can spend their time on guests.
See the line
The indicators management needs to see
Always calculated the same way, from the same source and with the same criteria, so every meeting starts with the decision rather than arguing about which number is right.
- Occupancy
- Rooms sold over rooms available, by day, segment and channel.
- ADR
- Average rate per room sold, net of commissions if you choose.
- RevPAR
- Rooms revenue per available room: occupancy and rate in one figure.
- TRevPAR
- Total hotel revenue per available room: rooms, F&B and extras.
- GOPPAR
- Gross operating profit per available room, combining revenue and costs.
- Cost per channel
- Commissions and acquisition cost for each OTA, agency and direct sales.
- Pickup and forecast
- Booking pace against last year and the outlook for the coming weeks.
- Days to collect
- How long agencies, OTAs and companies take to pay, and who is falling behind.
How we work
Assessment
We review your data, billing and revenue. You finish with a clear picture of where the margin is.
Plan
Ordered priorities with timelines, estimated cost and expected impact. You decide what gets done and when.
Implementation
Dashboards, controls and automations running on your data, with monthly follow-up if you need it.
Who we work with
Independent hotels
Hotels with a small team doing everything and no data department or revenue manager. We give you a clear view of the business and take manual work off front office and administration.
Groups, chains and management companies
Multi-hotel groups, management companies and owners who need to compare properties on the same basis and receive reliable reporting every month, without waiting for each hotel to prepare its spreadsheet.
Frequently asked questions
How much does it cost?
It depends on the size of the hotel and what you need. Book the free 30-minute session: we look at your situation and then send you a written proposal with its scope and timeline.
Do you work with my PMS?
We work with the PMS, channel manager and accounting system you already have. During the assessment we check how to extract data from each one; if a system does not allow it, we tell you before we start.
What guarantee do I have?
If the assessment report does not give you at least three actionable priorities, we do not charge for it. And before committing to anything you can book a free 30-minute orientation session with no commitment.
Is it safe to use AI with my guests' data?
We only use the data each process strictly needs, inside your accounts and with GDPR-compliant providers. Every automation is documented and a team member reviews what matters before it goes out.
How long does it take?
Closed-scope services take between two and four weeks. The clock starts once we have access to the people and data we need. Outsourced revenue management and automation maintenance are monthly services.
Request a service or ask a question.
Tell us which service you are interested in or what you want to solve at your hotel. We reply within one working day with the next steps.
Prefer to talk first? Book a 30-minute orientation session, free and with no commitment.
Book a free 30-min session